PRIVACY POLICY

Effective Date: May 17, 2025

Lost & Found ("we", "our", or "us") is committed to protecting your privacy and complying with applicable Indian data protection laws. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform.

1. Information We Collect

We may collect the following categories of data:

  • Personal Information: Name, email address, phone number, and optional location data
  • Listing Information: Item details, descriptions, and uploaded photos
  • Institutional Data: Used for campus modules
  • Usage Data: IP address, browser type, session activity
  • FIR Details (Optional): If integrated with police systems for verification

2. How We Use Information

We use your data to:

  • Match lost and found listings
  • Notify users of relevant updates or item matches
  • Power institutional dashboards and analytics
  • Help verify claims with optional law enforcement integration

3. Data Sharing and Disclosure

We do not sell user data. However, data may be shared with:

  • Other users for facilitating item returns
  • Institutional admins (in applicable modules)
  • Law enforcement agencies (with user consent)
  • Trusted service providers (e.g., hosting, analytics)

4. Cookies

We use cookies to improve user experience, store preferences, and analyze traffic. You may disable cookies in your browser settings if preferred.

5. Data Security

We follow industry best practices and implement technical and organizational safeguards to protect your data from unauthorized access, misuse, or disclosure.

6. User Rights

Users may request access to, correction of, or deletion of their personal data by contacting us. We will respond in accordance with applicable laws.

7. Children's Privacy

Users under the age of 13 must have parental or guardian consent to use the platform. We do not knowingly collect information from minors without such consent.

8. Mobile App Privacy

Our future mobile apps may collect location, camera, or storage access data with your explicit permission.

9. Policy Updates

We reserve the right to update this policy. Any changes will be effective immediately upon posting. Continued use after changes constitutes your consent to the updated terms.

10. Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall fall under the exclusive jurisdiction of the competent courts in Andhra Pradesh, India.

11. Contact

If you have any questions or requests regarding this Privacy Policy, please contact us:
📧 Email: lostandfoundme0@gmail.com

© 2025 Lost & Found. All rights reserved.